Features
Features that maximize shopper value
Recharge’s scalable, customizable, and deeply integrated subscription management platform powers recurring orders for over 100 million subscribers across the globe.
Acquire subscribers
Attract a core group of loyal subscribers to your storeCollapse all
Checkout dashboard
Description
Track subscription conversion performance at checkout within the broader context of overall sales and new customer acquisition.
Business impact
Measure the effectiveness of your subscription upsell strategies and uncover insights to optimize them further.
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Custom checkout domain
Description
URLs are an important extension of your brand. Optimize the checkout experience by changing the default Recharge checkout domain to match your website domain.
This feature is available for the Recharge Pro and Custom plans.
Business impact
Create a cohesive brand experience that strengthens customer trust.
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Custom customer portal domain
Description
Set up a custom, brand-specific domain for your customer portal to create consistency in every element of your website.
This feature is available for the Recharge Pro and Custom plans.
Business impact
Provide brand continuity at each stage of the customer journey.
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Direct checkout links
Description
Generate a URL that takes customers directly to a checkout cart pre-populated with the exact right product and subscription interval.
Business impact
Increase your subscriber conversion rate by embedding these links in targeted marketing communications.
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Discount code dashboard
Description
Get insights into how your discount codes are performing and details on customer actions upon checking out with a discount code.
Business impact
Gain a deeper understanding of your customers' behaviors around discounts to hone your strategy.
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Discounts
Description
Create and manage discount codes that can be used in a variety of scenarios, from one-time purchases to subscription products.
Business impact
Add value to your customers' purchases, improve subscriber loyalty, and attract new customers with enticing discounts.
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Gift a skipped shipment
Description
Allow customers that need to skip a shipment the opportunity to gift their skipped shipment as a one-time order to others.
Business impact
Reduce revenue loss, mitigate skipped shipments, improve the customer experience, and turn gift recipients into potential subscribers.
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Gift subscriptions
Description
Enable your customers to easily gift subscriptions to friends and family, and convert gift recipients into paying subscribers.
Business impact
Boost revenue with frictionless gifting.
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Media attribution dashboard
Description
Track the source of your customers based on UTM parameters that are captured when they click on a campaign ad with UTM data, and see how they interact with your product post-checkout.
Business impact
Attribute subscription purchases to paid channels to optimize your media spending and channels.
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Multi-currency
Description
Shopify merchants can sell subscriptions to international markets quickly and at a low cost by enabling customers to pay in the currency of their choice, regardless of the store’s default currency.
Business impact
Expand your stores to international markets with out-of-the-box functionality, easy setup, and flexibility to customize.
Resources
Expand your business with multi-currency, integrated with Shopify Markets
Payment processor support
Description
Through Recharge, your store can support a multitude of payment processors, all of which are PCI compliant, fully encrypted, and regularly audited by third parties.
Business impact
Seamlessly process customer payments for both one-time and recurring products.
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Prepaids
Description
Allow customers to pay for multiple orders upfront, with or without a discount, to gift or receive their product on a regular cadence.
Business impact
Predict your cash flow month-to-month and boost retention with a flexible purchase option for customers.
Resources
A subscription gift guide from the Recharge team & tips on gifting subscriptions
Product SKU & Product variant dashboards
Description
Identify your bestselling products, the products that are most likely to be refunded, and the impact of specific SKUs on various revenue metrics.
Business impact
Gain deeper insights into revenue, track product performance, and effectively plan for marketing and inventory.
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Shopify Discount Import
Description
Easily bulk import both new and updated Shopify discount codes so your customers can take advantage of them in Recharge.
Business impact
Attract new shoppers, and enhance the customer experience with value-adding discounts.
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Shopify Multipass
Description
Use Shopify Multipass in combination with Recharge, allowing your customers to easily log in to both their Shopify and Recharge customer portals to manage their orders.
Business impact
Make it quick and easy for your customers to manage their subscriptions, improving brand loyalty and satisfaction.
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Subscription widget
Description
Easily sell subscription offerings from your existing product pages. Recharge's subscription widget works out of the box and can be customized to suit your needs.
Business impact
Enable your customers to easily sign up for a subscription, increasing the power of recurring revenue for your store.
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Translation
Description
While the default language of Recharge's checkout and customer portal are in English, you can adjust language translations and customize certain text elements to match your store's brand.
Business impact
Meet your customers where they are with a unified brand experience.
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Increase average order value
Create compelling offers that boost order value for your businessCollapse all
Bundles
Description
Bundle multiple products together to offer as either one-time or subscription purchases. Create thoughtfully curated boxes of fixed items, or let your customers customize the contents of their delivery.
Business impact
Add value for your customers through your curation expertise, and boost your subscription metrics with flexible build-a-box purchase options.
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Introducing Bundles, Recharge’s fully integrated bundling solution
One-time products
Description
Allow your customers to add a single product to their recurring orders, including exclusive items not available on your website.
Business impact
Make it easy for your subscribers to try new products and increase the value of their orders.
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Revenue KPIs dashboard
Description
View data from both Recharge and your ecommerce platform. Compare your one-time and subscription sales in Recharge to one-time-only sales in your ecommerce solution.
Business impact
Gain a deeper understanding of your customers' purchase patterns to inform your marketing strategies around both subscriptions and one-time products.
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Theme Engine
Description
Customize the interface of your customer portal with imported or custom themes to fit your store's unique style and branding.
This feature is available for the Recharge Pro and Custom plans.
Business impact
Ensure brand continuity in the central hub where customers go to manage their orders with you.
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Upsell & cross-sell
Description
Access two out-of-the-box themes that allow you to personalize the customer experience by upselling and cross-selling directly from the customer portal.
Business impact
Encourage customers to try new products and increase the value of their orders with targeted product recommendations.
Resources
What is cross-selling? Benefits plus 5 game-changing examples
Workflows
Description
Automate processes that occur after either an order is processed through the checkout or a specific recurring order.
Business impact
Easily automate repeatable tasks to minimize mistakes, save time, and increase overall efficiency.
Resources
3 workflow strategies to optimize your subscription business
Decrease subscriber churn
Make it easy for subscribers to stay with your businessCollapse all
Automated retention strategies
Description
Provide customers with a list of customized cancellation options when they chooses to cancel, or provide incentives to encourage them to remain subscribed.
Business impact
Learn more about why your customers cancel to mitigate future churn, and prevent churn before it occurs with strategic offers.
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Cohort performance dashboard
Description
Identify subscriber behavioral patterns through cohort analysis. Track how each cohort interacts with your brand over time—like how much they spend and how long they stay.
This feature is available for the Recharge Pro and Custom plans.
Business impact
Gain a deeper understanding of your subscribers’ behaviors to make more informed decisions and optimize your strategies.
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Customer cohort dashboard
Description
Get insights on customer retention, customer activity after checkout, cancellation metrics, and an overview of the most popular cancellation reasons.
Business impact
Gain an in-depth understanding of customer behavior to boost your retention.
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Customer notifications
Description
Send transactional emails to your customers at critical points in their customer journey, such as when they begin a new subscription, before an upcoming charge, and more.
Business impact
Keep your customers in the loop to increase satisfaction and encourage them to stick with you.
Resources
How to empower your subscribers with upcoming order notifications
Dunning
Description
Proactively alert customers to payment issues, and automatically retry payments on a set schedule.
Business impact
Use automations to mitigate involuntary and unintentional churn.
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Prevent passive churn with automated Recharge dunning features
Klaviyo integration
Description
Leverage Recharge's advanced integration with Klaviyo to build targeted and personalized email marketing campaigns that recover, retain, and grow revenue.
Business impact
Reduce churn and provide a seamless subscription experience for customers.
Resources
Improved Klaviyo integration enables customers to send more targeted messages
Magic links
Description
When a customer signs up for a subscription, send them a secure link that provides them access to the customer portal where they can manage their subscription.
Business impact
Make it easy for your customers to manage their subscriptions from the moment they sign up.
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Order errors dashboard
Description
Monitor your order errors to understand their impact on order processing. Identify which errors affect you the most, how error rates are trending over time, and how many orders have been recovered from errors.
Business impact
Use insights from order error data to identify and resolve common issues, implement automated recovery strategies, and prevent future errors.
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Partial order fulfillment
Description
Remove any out-of-stock items from an order and attempt the order again based on pre-selected conditions, such as requiring the order to contain a minimum number of items, a certain subtotal, or specific product.
Business impact
Prevent unnecessarily missed shipments to mitigate active subscriber churn.
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Passwordless login
Description
Allow customers to easily login to manage their orders using a 4-digit authentication code sent via SMS or email, rather than having to sign in to their account.
Business impact
Let customers make changes to their orders with greater ease and convenience, reducing churn for your business.
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Pause subscription
Description
Give your customers the option to pause their subscription for a set period of time rather than canceling, or pause a subscription on behalf of a customer, directly from the customer portal.
Business impact
Offering the option to pause rather than cancel can reduce subscriber churn by up to 10%.
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Subscription & customer churn dashboards
Description
Understand your subscriber and subscription churn rates, as well as the types of churn that occur.
Business impact
Make informed business decisions and implement proactive retention strategies.
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Subscriptions overview dashboard
Description
View key performance indicators for your customers' subscriptions and see how they're interacting with their orders.
Business impact
Gain deeper insights into areas to improve your customer churn.
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Increase lifetime value
Create lasting customer relationships that stand the test of timeCollapse all
Actions dashboard
Description
Identify trends in the actions customers take within their customer portal, with SMS, and through Quick Actions, as well as actions taken by an admin.
Business impact
Gain deeper insights into patterns in your your customers' behavior to inform your strategy.
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Collections
Description
Organize your subscription products into curated collections, which you can use to strategically market certain offerings to your customers.
Business impact
Improve the customer experience for your subscribers by making it easier for them to find products that meet their needs.
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Customer overview dashboard
Description
Gain insights into the growth and churn of your subscriber base, including total counts for active, new, reactivated, and churned subscribers, trends in active subscriber count over time, and averages for orders placed, active subscriptions, and subscriber active days.
Business impact
Understand your subscriber growth over time, uncover trends related to your marketing strategies, and identify new growth opportunities.
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Customer portal
Description
Provide a central hub for your customers to independently manage their orders with actions like skipping a delivery, swapping products, and more. Make no-code customizations and build a cohesive brand experience out-of-the-box wtih our newest theme, Affinity.
Business impact
Provide convenient subscription self-management for your customers that paves the way for long-lasting subscriber relationships.
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Creating valuable content for your subscribers: Optimizing the customer portal
Flows
Description
Launch targeted, personalized, customer journeys based off of endless conditions.
Business impact
Quickly test and iterate on that tactics and programs that drive revenue to increase LTV.
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Integrations
Description
Integrate seamlessly with Klaviyo, Loyalty Lion, Gorgias, and more to build out the ideal tech stack for your business.
Business impact
Leverage our powerful tech partners to grow your business in the ways that matter most to you.
Resources
Top 9 ecommerce solution integrations for your subscription tech stack
Lifetime revenue dashboard
Description
Get a side-by-side comparison of the average lifetime revenue and orders of subscribers and non-subscribers, and see how their value changes over time.
Business impact
Use these insights to inform your marketing strategies and drive profitable growth.
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Multiple payment methods
Description
Allow customers to store more than one payment type in the customer portal. Customers and store owners can add, edit, and choose a different payment method for subscriptions.
Business impact
Offer payment flexibility to create seamless shopping experiences that keep customers coming back.
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Prepaid skips
Description
Empower your customers to skip orders within a prepaid subscription, or perform this action on their behalf.
Business impact
Encourage prepaid subscribers to renew with you, improving retention and locking in revenue.
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Quick Actions
Description
With Recharge's Klaviyo V2 integration, send URLs to customers that let them take specific actions on their subscriptions, like skipping a shipment or reactivating an order.
Business impact
Simplify the steps for your customers to interact with their subscriptions.
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RechargeSMS
Description
Use transactional SMS to empower your customers to manage their subscriptions with a quick text message—no logging in required.
Business impact
Increase LTV by up to 30% by creating subscription flexibility through SMS actions.
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SKU swaps
Description
Seamlessly swap products or SKUs throughout the customer journey. This feature is available both out-of-the-box and via the Recharge API.
Business impact
Unlock new ways to manage, modify, and update your offerings and delight your customers.
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Subscription management
Description
Let your subscribers easily take actions like swapping products, skipping an order, changing the frequency and quantity of their order, and reactivating their subscriptions.
Business impact
Offer flexible subscription management options to reduce subscriber churn and increase LTV.
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Set up for subscription success
Access all the tools & resources you need to get the most value out of recurring paymentsCollapse all
Account permissions
Description
As a store owners or administrator, control what your team members can access within the Recharge app. Edit permissions for existing accounts, add new accounts, and more.
Business impact
Make sure your team is set up for success with Recharge, allowing you to get the most value out of your subscriptions.
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Address management
Description
Proactively prevent the creation of duplicate addresses during the checkout process with the Address Reuse feature. Identify, merge, and delete duplicate addresses for a subscriber with the Address Merge feature.
Business impact
More easily manage and resolve duplicate addresses to reduce operational and shipping costs.
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Benchmarks dashboard
Description
Compare your performance on core metrics and KPIs against your industry peers to see how you stack up.
Business impact
Interpret your performance trends within a broader market context, identify growth opportunities, and set realistic goals.
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Bulk manage subscriptions
Description
Manage subscriptions and charges in bulk on your own timeline using Recharge's in-app toolset for bulk management tools.
Business impact
Make changes to your subscribers' orders with maximum efficiency.
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Customer Support
Description
Access support from Recharge by chat, email, or video callback.
Business impact
Get comprehensive answers to questions about your store.
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Delivery methods
Description
Seamlessly offer shipping, pickup, or local delivery to your customers without any workarounds or third-party apps.
Business impact
Provide shoppers with their preferred delivery methods to increase customer satisfaction.
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Developer Hub
Description
Access advanced developer guides and expert reference documentation.
Business impact
Tap into resources that allow you to customize subscriptions for your store.
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Enhanced charge history
Description
Detailed error information and actionable next steps when you encounter customer charge errors.
Business impact
Understand your customers and their charge stories at a granular level to conveniently self-diagnose customer charge errors to provide superior customer support 24/7.
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Export builder
Description
Create and download CSV files with customer, order, and subscription data.
Business impact
Access customer data for additional custom management and processing.
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Help Center
Description
Access comprehensive documentation on Recharge features and settings.
Business impact
Diagnose issues and optimize your store with advanced self-serve documentation.
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Implementation Support
Description
Access expert support for technical implementation of the Recharge product.
Business impact
Gain both technical and consultative help to overcome possible risks and set your business up for growth.
Inventory management
Description
Configure your store settings to prevent stockouts and ensure accurate recordkeeping.
Business impact
Ensure there's always enough stock to fulfill customer orders and that you can properly prepare for any shortages.
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Merchant HQ
Description
Access the top resources, tools, and instructions to support your business at every stage of your journey.
Business impact
Grow your subscription business at any stage, whether you’re just getting started or scaling your subscriber base.
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Merchant portal
Description
Access a central hub with all the tools you need to manage subscriptions.
Business impact
Quickly manage subscriptions on a desktop or mobile browser.
Resources
How to use your new merchant portal to manage customer relationships
Migrations Support
Description
Transition your subscriptions over from an array of apps, ecommerce platforms, custom deployments, and other legacy platforms. Fully migrate to the Shopify checkout integration.
Business impact
Keep your business running smoothly and identify key growth opportunities with our team of experts as you transition to Recharge.
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Order management
Description
Include detailed information about customer subscription activity at every touchpoint.
Business impact
Use data-driven insights to create sustainable growth and better reward new or existing customers.
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Revenue overview dashboard
Description
Track subscription and non-subscription revenue and order activity.
Business impact
Examine the performance of your subscription program and overall business health. Understand how subscription sales contribute to total sales and track the growth of your subscription program in relation to overall business growth.
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Scenario planning dashboard
Description
Get projected product insights to predict the future success of products and make informed business decisions.
Business impact
Accurately forecast product needs to scale and grow with confidence.
Resources
Three winning ecommerce shipping tactics for Shopify & Recharge merchants
Shipping
Description
Configure subscription-specific shipping settings in Recharge that seamlessly integrate with Shopify shipping profiles and unlock rules-based shipping rates.
Business impact
Differentiate your subscription products with competitive shipping rates while preventing unexpected shipping costs for your customers.
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Storeowner notifications
Description
As a storeowner, get email notifications for different triggered events, like when a customer cancels an item or a previously errored charge has been processed.
Business impact
Stay informed and in the loop about key store events.
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Taxes
Description
Directly use Shopify's tax settings, leverage the native solution, or use certified third-party tax integrations in advanced tax scenarios.
Business impact
Choose from multiple options to support different tax scenarios.
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Unified Checkout
Description
Offer the native Shopify or BigCommerce checkout experience that supports subscriptions to give customers a more streamlined, seamless checkout experience.
Business impact
Improve your checkout conversions, decrease cart abandonment, boost acquisition, and consolidate data.
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Upcoming orders dashboard
Description
Gain an in-depth view of all upcoming orders, including the expected number of orders, anticipated revenue, and the number of items by type (subscription or add-on) associated with those orders, along with a breakdown by product.
Business impact
Complete revenue projections and plan for inventory needs.
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Webhooks
Description
Trigger actions based on specific activity with webhooks that have broad coverage of critical actions within the merchant and customer experience.
Business impact
Build automated flows to provide a seamless customer experience.
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Grow your business
Realize your true potential with expert solutions & partnersCollapse all
Agency Partners
Description
Access our network of best-in-class agencies with a range of expert solutions for your ecommerce store.
Business impact
Supercharge your business growth with custom solutions to fit your needs.
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Availability & uptime
Description
The Recharge platform is designed with an emphasis on scalability, availability, and resilience to support business growth with publicly available status updates.
Business impact
Minimize downtime to ensure your subscriptions remains as consistent as possible, no matter what arises.
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Javascript SDK
Description
Use pre-made functions and a fully-typed SDK to easily build custom, subscriber-facing experiences on any technology framework and without any servers.
This feature is available for the Recharge Pro and Custom plans.
Business impact
Streamline common development tasks to make it less expensive to build and drive maintenance costs toward zero.
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Managed Services
Description
Access an Account Management team dedicated to accelerating the growth of your ecommerce brand.
Business impact
Receive dedicated support and personalized assessments from our in-house experts to improve your subscription goals.
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Robust & flexible API
Description
Use the RESTful API to build integrations and custom subscription management experiences that are specific to your needs.
Business impact
Fully customize your subscriptions and build complex integrations.
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Security, privacy & compliance
Description
Recharge's 24/7 security monitoring team provides publicly available reports and status updates.
Business impact
Keep your store and customer information safe with rigorous security activities.
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Get started today
Start a free trial of the subscription platform trusted by over 100 million subscribers across the world.