Today we announced that we’re taking subscription management to the next level with Concierge SMS, our new conversational SMS product powered by Recharge AI.
Concierge SMS automates subscription notifications and gives customers access to an AI-powered subscription concierge that handles their requests instantly. Managing subscriptions is now as simple as sending a text—no need to log in to a portal or remember a password.
Concierge SMS is currently available to a limited number of brands with more being added on a rolling basis. You can sign up for the waitlist here.
Subscription management made easy
Our SMS solution reads people, not scripts, so you can say goodbye to robotic autoresponders and use natural language instead. Take a look at how easy it is:
By making it easier for customers to manage subscriptions, Concierge SMS boosts customer satisfaction and generates more value. Customers who manage their subscriptions via SMS spend more and stick around longer—in fact, they drive 30% more lifetime revenue.
Concierge SMS doesn’t just make your customers’ lives easier. It automates common requests like skips, product swaps, delays, and more to free up your support team, too.
Concierge SMS works seamlessly with Recharge’s product suite and can be set up with no training or special configuration, making it easier than ever for brands to grow with a unified commerce stack. Learn more here.
