Connect with the brightest minds in ecommerce
ChargeX is back and packed full of inspiration, practical knowledge, and unparalleled networking opportunities. Join this exclusive group of 500 ecommerce leaders to learn how to uplevel your subscription and growth programs. You’ll get to hear from the Recharge team on the latest product innovations all aimed at helping you get more out of the platform. Together, we’ll discover how even the smallest steps can make the biggest difference for your business.
Why attend ChargeX?
Immerse yourself in the world of expert-level CX and marketing strategies with keynote speakers Omar Johnson and Erik Qualman. Discover how to amplify your brand identity and foster greater engagement, empowering you to elevate your voice and brand in the market.
Gain valuable insights from industry leaders, such as Oats Overnight and CrunchLabs, as they unveil bulletproof strategies for scaling your subscription programs and driving retention.
Network with 500 industry peers who are driving subscription success. And don’t forget to schedule time with the Recharge team at exclusive ‘Ask the Expert’ 1:1 sessions.
Offsite party at Petco Park
We've rented out the iconic western metal rooftop at Petco Park! Not only will you have the ultimate view of the Padres and Reds game, but you'll also have the opportunity to chat with peers while enjoying top-notch food and drinks.
Top merchants in attendance
Hear from impactful voices
Keynote speakers
Recharge merchant and leadership speakers
Agenda
The primary focus of ChargeX24 is to increase your bottom line. Our agenda is thoughtfully curated to provide you with sessions on retention strategies, optimizing your customer experience, growth tactics, and the introduction of new Recharge features to further support these key pillars.
Here's what’s on the agenda this year: a compelling lineup packed with mainstage moments, hands-on breakout sessions, keynote experiences, and exclusive networking opportunities, including the Women in Ecommerce Breakfast and 1:1 Office Hours with Recharge experts.
Monday, April 29
Tuesday, April 30
Vanessa Lopez, VP of Operations, Recharge
Callie Tivnan, Ecommerce Manager, Barefaced
Stephen Pinto, Sr. Director of Product Management, Dr. Squatch
Paul Hughes, Senior Customer Success Manager, Recharge (Moderator)
Madeline Su, Digital Product Lead, Blueland
Nicole Harvey, Senior Account Manager, Recharge (Moderator)
Deb Averett, Sales Manager, Recharge (Moderator)
Alea Holmes, Customer Marketing Lead, Recharge (Moderator)
Christy Ottesen, Head of Product Marketing, Recharge
Jordan Bluhm, Principal Product Manager, Recharge
Mel Hoeppner, Senior Director of Customer Success, Recharge
Tom Bambara, Senior Manager, Customer Success & Experience, Tiege Hanley
Wednesday, May 1
Rachel Lo, Head of Solutions Engineering, Shopify
Lindy Crea, VP of Partners, Recharge (Moderator)
Jen Gray, SVP of Marketing, Recharge
Manchester Grand Hyatt San Diego
Rates starting at $319 USD / night
Available April 29–May 1, 2024
Last day to book: April 8, 2024
Either a king or double bed will be available at check-in.
Frequently asked questions
What is ChargeX?
ChargeX is a global ecommerce conference bringing together industry-leading merchants, partners, and experts to discuss today’s most pressing topics, network with peers, and hear from influential speakers.
Who from my company should attend ChargeX?
Anyone who is part of sourcing, contracting, and/or managing your ecommerce business should consider attending ChargeX. We’ll have relevant content for founders, marketing teams, and anyone interested in connecting with our technical teams.
Will there be networking opportunities?
Attendees can partake in many networking events and activities, such as:
- A casual opening reception on April 29
- An onsite happy hour prior to the evening reception at Petco Park on April 30
- Women in ecommerce breakfast on April 30. Register here.
- Interactive roundtable discussions, and more!
Additionally, we’ll have ‘Ask the Expert’ stations to ensure you have face time with Recharge experts.
What is the dress code?
The dress code for the conference is elevated casual.
Can agency and tech partners attend ChargeX?
Agency and technology partners are able to purchase individual tickets to attend OR receive complimentary tickets as part of a purchased sponsorship. Please contact Jen Jacobson ([email protected]) regarding sponsorship opportunities.
Who can I contact about a question not listed here?
Please reach out to [email protected] for additional questions.
What is the exact location?
ChargeX will be held at the Manchester Grand Hyatt San Diego, located at 1 Market Pl, San Diego, CA 92101.
What is the closest airport?
The San Diego International Airport is approximately a 10 minute drive (3.7 miles) to the conference venue, Manchester Grand Hyatt San Diego.
Will there be a special rate at the onsite hotel?
Yes! Our special event rate of $319.00 / night will be honored 3 days prior to and 3 days after the conference, pending availability. Please book using this link.
What are the parking arrangements?
The hotel offers self parking for a fee of $45/night plus tax, and valet parking for $65/night.
Are there any organized shuttles?
Shuttles will be arranged for any offsite events that are not within a reasonable walking distance of the hotel.
I’m traveling with others outside my professional space. Can they also attend?
ChargeX has limited capacity and is unable to accommodate additional guests at any of the sponsored events, including the optional activities.
I need a Visa Letter to attend. How do I request one?
At this time, we are not able to sponsor visas for this conference. Please contact your Recharge account manager to discuss further.
I have a dietary restriction. Will there be accommodations?
ChargeX is committed to creating an inclusive environment for all participants. All group meals will include vegan, vegetarian, gluten-free, and dairy-free options. If you require additional dietary accommodations, please reach out to [email protected] with the subject line ‘dietary restrictions’.
Can I register at the venue?
Registration for this event closes at midnight on April 26, 2024 and is not available at the venue.
How much do ChargeX tickets cost?
Please check this page for information on tickets and pricing.
What is the cancellation policy for ChargeX?
Our tickets are non-refundable and non-transferable. If you have a unique situation preventing you from attending and would like to request a refund, please email [email protected].
Will ChargeX sessions be recorded or live-streamed?
All breakouts and Recharge sessions will be recorded. Limited mainstage sessions will be recorded and available after the conference. Presentations will not be available, please reach out to your Recharge contact or [email protected] with any specific questions.
What is the WiFi name and password for the event?
Network: @Hyatt_Meeting (login page will appear)
Password: ChargeX2024
When is hotel check-in and check-out?
Check-in is from 4 PM to midnight and checkout is at 11:00 AM.
Is there an event app? If so, how do I download it?
Download the ChargeX app (eventdex) for more details on the agenda, activities and connecting with other event attendees!
What do I need to know about the Welcome Reception?
Our Welcome Reception is from 5:00 PM - 7:30 PM in the Marina Courtyard at the Manchester Grand Hyatt. You will need your conference badge to enter so be sure to head up to Registration in Harbor Tower on the 4th Floor to check-in and get your badge!
Can I bring a plus one to the social events?
ChargeX has limited capacity and is unable to accommodate additional guests at any of the sponsored events, including the optional activities.
What do I need to know about the event at Petco Park?
You will need your ChargeX badge, a ticket and wristband to enter the park. You can pick your ticket and wristband at the ChargeX registration table starting at 12 PM Tuesday.
There will be a small shuttle running to and from Petco Park and the Hotel. It is also only a 15 minute walk from the hotel, so we encourage everyone to take advantage of the proximity! We have Recharge team members meeting groups in the lobby starting at 5:45 PM to all walk over together.
Shuttle location: Please use the exit towards Seaport Tower, Walk past Market One towards the revolving doors and the shuttles will be located on Kettner Blvd.
How do I meet with the product/Sales/Customer Success teams during the conference?
We have our What’s new with Recharge and Office Hours set up for you to come meet our teams. There will be multiple people from each team there to speak with. Not sure what you need? Stop by and just learn what’s newly launched!
I have a meeting scheduled with the Recharge team, where should I go?
Your calendar invite should include the Room and table number of your meeting. America’s Cup rooms can be found by passing the Regatta breakout rooms.
What do I do if I miss or need to move my meeting?
Please reach out to the Recharge email that sent your meeting invitation to request a time change or to reschedule. Due to limited meeting availability, your meeting may not be able to be rescheduled during the conference itself.
Where can I go to provide feedback specific to my experience here at ChargeX 2024?
Great question! Please email us at [email protected] to tell us about your ChargeX experience. We welcome your feedback on how to level up ChargeX25!
What are the social hashtags/handles so I can share what a good time I am having?
Please use #ChargeX24
How can I get in touch with partners I met at ChargeX?
Please reach out to your Recharge CSM or email [email protected] to help you connect with any agency or technology partners you would like to continue conversations with post ChargeX.
I have more questions, who can I contact?
Please email [email protected] with any questions, comments or concerns you have. If the need is immediate, head to the registration table and they will find the right person to help answer any questions.
Special thanks to our sponsors
Tech sponsors
Agency sponsors
See you in San Diego at #ChargeX24