Keep subscribers motivated with dynamic announcements directly in the customer portal. Whether you’re driving engagement with punch cards that encourage order milestones, highlighting the benefits of your subscription program, or promoting exclusive Black Friday/Cyber Monday offers, these announcements provide a personalized way to connect with your customers through the portal.
Recharge Rewards integrates directly with customer portal announcements, surfacing valuable incentives at key moments to remind customers why they subscribed in the first place. By keeping rewards front and center, you give customers compelling reasons to stay engaged—making every interaction in the portal an opportunity to build loyalty, not risk cancellation.
1. Celebrate milestones with punch cards
Remember that punch card tucked in your wallet from your favorite coffee shop, where every stamp brought you closer to a free latte? That same excitement can be applied to fuel your subscription program.
Motivate customers to stay consistent with their orders by rewarding them along the way and making every purchase feel like progress toward something bigger.
Put it into practice
Display a punch card in the customer portal that highlights rewards at critical order milestones.
Every order: 3% cashback credits
Order 3: Unlock a free gift 🎁 to show appreciation for their continued loyalty.
Order 6: Earn a lifetime 10% discount 🏆 as a reward for their ongoing commitment
2. Showcase VIP program progress
Make your customers feel valued by celebrating their progress through VIP or subscription tiers directly in the customer portal.
Reaching a new tier should feel like a win—a moment that reinforces their loyalty and motivates them to keep engaging. Keep them excited about their status by highlighting their current tier, the benefits they’ve unlocked, and how close they are to reaching the next level.
Put it into practice
Use announcements to inform customers what subscription tier they’re in, the benefits it provides, and how close they are to the next one.
3. Promote Black Friday/Cyber Monday and seasonal offers
Boost average order value (AOV) and drive sales by announcing
- BFCM flash sales that provide limited-time discounts on best sellers
- Exclusive bundles of top products
- Bonus periods with increased credit rewards
Well-timed announcements ensure customers see the best deals right when they log in, creating excitement, driving engagement, and turning seasonal moments into opportunities for repeat buying.
Put it into practice
Increase AOV by featuring exclusive BFCM bundles with your best-selling products. Then reward customers with tiered discounts that grow with their spending.
For instance, offer 10% off for orders over $50, 20% off for orders over $100, and 30% off for those spending $150 or more.
4. Keep subscribers excited about your brand by reminding them why they subscribed
Remind customers of product benefits at key moments in their subscription journey. Use portal announcements to encourage consistent product use, reinforcing the value of staying subscribed.
Put it into practice
For new customers still within their first few orders, take some time to highlight product benefits. If your products take some time to produce optimal results, like 90 days or 5 applications, this is a great time to reiterate that.
5. Give subscribers early access to new products
Make your subscribers feel special by offering exclusive early access to your latest drops directly through the customer portal. Create excitement, build anticipation, and reward your best customers for their loyalty—keeping them engaged and eager for what’s next.
Put it into practice
Showcase a new product to subscribers in your highest subscription tier and offer them a 20% discount to try it out.
Ready to build a rewards program that works?
Recharge Rewards offers everything you need to design a personalized and flexible rewards strategy, ranging from credits and free gifts to exclusive discounts.
With native A/B testing, pre-built templates, and seamless integration with retention touchpoints like the customer portal and cancellation portal, building a rewards program has never been easier.
