Russell Kwok

The typical subscriber generates 3 times the revenue of a one-time customer, with top subscribers reaching over 20 times that amount.

Failed payments are a major headache for ecommerce brands, distracting from core business activities and causing revenue loss. Since acquiring new customers costs five times more than retaining existing ones, understanding what failed payments are and how to address them is crucial for any subscription business. What are failed payments and why do they matter?

At Recharge, we prioritize listening to you and integrating your feature requests into our platform. Our latest addition is a suite of cancellation prevention and customer retention tools designed to help you reduce subscriber churn effectively. Subscriber churn poses a significant threat to the success of any subscription business.