Passive churn solved. It's that simple.

Recover up to 88% of failed transactions with the industry-leading smart recovery solution powered by data from 20,000+ brands.

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*Failed Payment Recovery is a paid add-on for Pro & Custom subscription plans

Failed payments aren’t just lost transactions

They’re missed opportunities and unrealized potential. Even temporary disruptions to subscriptions can result in lost customers.

7%

That's the number of recurring charges that fail on the first attempt. You need a smart solution to keep payments flowing.

+23%

Failed Payment Recovery harnesses the power of AI to recover up to 23% more failed transactions than the alternatives.

What brands are achieving

Wild Earth unifies tech stack, recovers 88% of failed transactions with Failed Payment Recovery.

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Tap into machine learning powered by billions of data points

Failed Payment Recovery learns how your store operates, then blends data from 1.3 million daily transactions across 20,000+ brands to find the best times to retry payments and notify customers of issues.

Make payment updates seamless

Failed Payment Recovery is the only failed payment solution that enables customers to update payment methods directly in the customer portal, taking friction out of the process.

Choose fully custom or ready-made notifications

Personalize outreach with custom copy and branding, HTML and CSS injection, and unclaimed customer credits—or try our preset templates that increase in urgency for more at-risk charges. Then A/B test different versions to fine-tune messaging and maximize results.

Uncover the impact of revenue recovery

Actionable, exportable analytics help you track revenue saved, spot emerging trends, and analyze recovery methods. Recover more revenue with data-driven decisions.

Compare your options

Failed Payment Recovery
Other subscription solutions
Smart retries powered by data from 1.3+ million daily transactions across 20,000+ brands
Support for payment info updates directly in customer portal
A/B testing to optimize notifications
Surface unclaimed credits in notifications
Notification customization and adaptable preset templates
Limited
Easy set-and-forget implementation

The revenue we’ve realized through Failed Payment Recovery has far surpassed our expectations, and the tool has worked in concert with all products in the Recharge platform to give us a more complete picture of retention than we’ve ever had.

The Recharge platform [has given] us a more complete picture of retention than we've ever had.

Nikita Michelsen, Chief of Staff, Wild Earth

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