Merchant inspiration: customer portals

In this new series, we’ll be sharing a selection of merchants leveraging different Recharge tools and products to match their brand vision. From simple to complex use cases, draw inspiration from different builds to see what’s possible with Recharge. 

For our first edition of the series, we’re showcasing examples of customer portals that are:

  1. Using our turnkey customer portal, or
  2. Customized using additional developer resources and coding

Continue reading below to see the creative customer portal solutions being used by Recharge merchants.

Turnkey customer portal

Recharge offers an out-of-the-box solution for your customer portal, although users can opt for more advanced customization when necessary. These low-code and no-code options have garnered favor in more recent years as more up-and-coming businesses gain accessibility to the market. 


Zitsticka uses our turnkey customer portal.
  • Platform: Shopify
  • Vertical: Beauty & Personal Care
  • Customer portal: Turnkey

Advanced customization

If you have a developer on staff, you can take advantage of Recharge Theme Engine theme editor, JavaScript SDK, or even create your own headless customer portal to take your customization to the next level.

Craft Gin Club

Craft Gin Club showcases a unified customer portal experience through a navigation bar.
  • Platform: Shopify
  • Vertical: Food & Beverage
  • Customer portal: Theme Engine

Native Deodorant

Native Deodorant uses Theme Engine to keep customers engaged in their portal and showcase their rewards program. 
  • Platform: Shopify
  • Vertical: Beauty & Personal Care
  • Customer portal: Theme Engine

Optimizing the customer portal for a seamless customer experience

Whether you’re just starting out or scaling your quickly-growing business, it’s clear that having an easy-to-use customer portal is essential in empowering your customers to engage with your business and modify their upcoming orders. Beyond having a solid foundation for customers to modify their orders, you can also customize it further and build out your brand through the portal experience.