Helping leading brands reconnect with subscribers

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Logo of Wildgrain.
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Unlock the full value of your subscriber base

Former subscribers know your brand, your products, and your value. Win Backs gives them a compelling reason to re-engage.

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7:1

7:1

There are 7 lapsed subscribers for every active one

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35%

35%

Brands leveraging Win Backs see conversion rates up to 35%

Reactivate subscribers with zero friction

Win Backs lets customers resubscribe without even logging in, and it processes charges immediately—no delays, no fussing with billing cycles, just clicking and ordering.

Email interface showing a reactivation offer for a subscription.

Speak directly to lost customers

What’s better than selling to customers you already know? Pinpoint products, benefits, and deals they’ll love based on their shopping history, then showcase them on personalized landing pages that make it a no-brainer to come back.

A mobile interface showing a free gift offer with a subscription cart.

Target, build & optimize

Use customer data to offer incentives tailored to their preferences, habits, and cancellation reasons. Then A/B test offers and landing pages to find the ones that drive results.

A visual representation of customer cancellation reasons and offers.

Create win-back experiences your way

Build campaigns and deploy notifications directly in Recharge, or handle outreach with third-party tools like Klaviyo. Either way, you can endlessly customize notifications, landing pages, and incentives.

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See what’s possible with Win Backs

Endless options to craft the perfect campaign.

Progressive discounts

Tempt customers with automated drip campaigns that offer increasingly larger incentives over time.

Multi-order incentives

Offer ongoing bonuses like discounts or free shipping to encourage even more repeat purchases.

Promote new products

Let customers know what you’ve added since they left—even offer free samples to sweeten the deal.

Offer alternative products

When a subscriber stops using a product, show them something else they’d like—plus a discount for good measure.

Recommend add-ons

Outfit your landing pages with carousels that highlight the perfect items to go with past purchases.

Build a subscription-first Win Backs program

Get started

Compare your options

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Win Backs

Other subscription solutions

Native win-back capabilities—no third-party tools required

Recharge = YES
Other subscription solutions = NO

Password-free reactivation

Recharge = YES
Other subscription solutions = NO

Hyper-personalized reactivation incentives

Recharge = YES

Limited

Custom landing pages

Recharge = YES
Other subscription solutions = NO

Immediate charge processing

Recharge = YES
Other subscription solutions = NO

Multi-product reactivation

Recharge = YES
Other subscription solutions = NO

Built-in A/B testing

Recharge = YES
Other subscription solutions = NO

Start winning back subscribers today