Features

Features that maximize shopper value

Recharge’s scalable, customizable, and deeply integrated subscription management platform powers recurring orders for over 100 million subscribers across the globe.

Features

Acquire subscribers

Attract a core group of loyal subscribers to your storeCollapse all

Custom checkout domain

Description

URLs are an important extension of your brand. Optimize the checkout experience by changing the default Recharge checkout domain to match your website domain.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Create a cohesive brand experience that strengthens customer trust.

Resources

Documentation

Custom customer portal domain

Description

Set up a custom, brand-specific domain for your customer portal to create consistency in every element of your website.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Provide brand continuity at each stage of the customer journey.

Resources

Documentation

Feature page

Direct checkout links

Description

Generate a URL that takes customers directly to a checkout cart pre-populated with the exact right product and subscription interval.

Business impact

Increase your subscriber conversion rate by embedding these links in targeted marketing communications.

Resources

Documentation

Discount Code dashboard

Description

Get insights into how your discount codes are performing and details on customer actions upon checking out with a discount code.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Gain a deeper understanding of your customers' behaviors around discounts to hone your strategy.

Resources

Documentation

Discounts

Description

Create and manage discount codes that can be used in a variety of scenarios, from one-time purchases to subscription products.

Business impact

Add value to your customers' purchases, improve subscriber loyalty, and attract new customers with enticing discounts.

Resources

Documentation

5 ways to get started with discounts

New

Gift a skipped shipment

Description

Allow customers that need to skip a shipment the opportunity to gift their skipped shipment as a one-time order to others.

Business impact

Reduce revenue loss, mitigate skipped shipments, improve the customer experience, and turn gift recipients into potential subscribers.

Resources

Documentation

New

Gift subscriptions

Description

Customers can now gift subscriptions to their loved ones, while allowing recipients to manage said subscriptions themselves.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Boost revenue with frictionless gifting, integrated with Recharge subscriptions.

Resources

Documentation

Media Attribution dashboard

Description

Track the source of your customers based on UTM parameters that are captured when they click on a campaign ad with UTM data, and see how they interact with your product post-checkout.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Attribute subscription purchases to paid channels to optimize your media spending and channels.

Resources

Documentation

New

Multi-currency

Description

Shopify merchants can sell subscriptions to international markets quickly and at a low cost by enabling customers to pay in the currency of their choice, regardless of the store’s default currency.

Business impact

Expand your stores to international markets with out-of-the-box functionality, easy setup, and flexibility to customize.

Resources

Documentation

Expand your business with multi-currency, integrated with Shopify Markets

Payment processor support

Description

Through Recharge, your store can support a multitude of payment processors, all of which are PCI compliant, fully encrypted, and regularly audited by third parties.

Business impact

Seamlessly process customer payments for both one-time and recurring products.

Resources

Documentation

Prepaids

Description

Allow customers to pay for multiple orders upfront, with or without a discount, to gift or receive their product on a regular cadence.

Business impact

Predict your cash flow month-to-month and boost retention with a flexible purchase option for customers.

Resources

Documentation

A subscription gift guide from the Recharge team & tips on gifting subscriptions

Product SKU & Variant dashboards

Description

Identify your bestselling products, the products that are most likely to be refunded, and the impact of specific SKUs on various revenue metrics.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Gain deeper insights into revenue, track product performance, and effectively plan for marketing and inventory.

Resources

Documentation

Shopify Discount Import

Description

Easily bulk import both new and updated Shopify discount codes so your customers can take advantage of them in Recharge.

Business impact

Attract new shoppers, and enhance the customer experience with value-adding discounts.

Resources

Documentation

Shopify Multipass

Description

Use Shopify Multipass in combination with Recharge, allowing your customers to easily log in to both their Shopify and Recharge customer portals to manage their orders.

Business impact

Make it quick and easy for your customers to manage their subscriptions, improving brand loyalty and satisfaction.

Resources

Documentation

Subscription widget

Description

Easily sell subscription offerings from your existing product pages. Recharge's subscription widget works out of the box and can be customized to suit your needs.

Business impact

Enable your customers to easily sign up for a subscription, increasing the power of recurring revenue for your store.

Resources

Documentation

Translation

Description

While the default language of Recharge's checkout and customer portal are in English, you can adjust language translations and customize certain text elements to match your store's brand.

Business impact

Meet your customers where they are with a unified brand experience.

Resources

Documentation

Increase average order value

Create compelling offers that boost order value for your businessCollapse all

Bundles

Description

Bundle multiple products together to offer as either one-time or subscription purchases. Create thoughtfully curated boxes of fixed items, or let your customers customize the contents of their delivery.

Business impact

Add value for your customers through your curation expertise, and boost your subscription metrics with flexible build-a-box purchase options.

Resources

Documentation

Feature page

Introducing Bundles, Recharge’s fully integrated bundling solution

One-time products

Description

Allow your customers to add a single product to their recurring orders, including exclusive items not available on your website.

Business impact

Make it easy for your subscribers to try new products and increase the value of their orders.

Resources

Documentation

Optimize subscriptions for your store with our new ebook!

Revenue KPIs dashboard

Description

View data from both Recharge and your ecommerce platform. Compare your one-time and subscription sales in Recharge to one-time-only sales in your ecommerce solution.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Gain a deeper understanding of your customers' purchase patterns to inform your marketing strategies around both subscriptions and one-time products.

Resources

Documentation

Theme Engine

Description

Customize the interface of your customer portal with imported or custom themes to fit your store's unique style and branding.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Ensure brand continuity in the central hub where customers go to manage their orders with you.

Resources

Documentation

Upsell & cross-sell

Description

Access two out-of-the-box themes that allow you to personalize the customer experience by upselling and cross-selling directly from the customer portal.

Business impact

Encourage customers to try new products and increase the value of their orders with targeted product recommendations.

Resources

Documentation

What is cross-selling? Benefits plus 5 game-changing examples

Workflows

Description

Automate processes that occur after either an order is processed through the checkout or a specific recurring order.

Business impact

Easily automate repeatable tasks to minimize mistakes, save time, and increase overall efficiency.

Resources

Documentation

Feature page

3 workflow strategies to optimize your subscription business

Decrease subscriber churn

Make it easy for subscribers to stay with your businessCollapse all

Automated retention strategies

Description

Provide customers with a list of customized cancellation options when they chooses to cancel, or provide incentives to encourage them to remain subscribed.

Business impact

Learn more about why your customers cancel to mitigate future churn, and prevent churn before it occurs with strategic offers.

Resources

Documentation

The secret to customer retention

Cohort Retention dashboard

Description

Compare retention and sales across customer cohorts and within an individual cohort.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Identify key churn milestones to create targeted churn prevention strategies.

Resources

Documentation

Customer Cohort dashboard

Description

Get insights on customer retention, customer activity after checkout, cancellation metrics, and an overview of the most popular cancellation reasons.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Gain an in-depth understanding of customer behavior to boost your retention.

Resources

Documentation

Customer notifications

Description

Send transactional emails to your customers at critical points in their customer journey, such as when they begin a new subscription, before an upcoming charge, and more.

Business impact

Keep your customers in the loop to increase satisfaction and encourage them to stick with you.

Resources

Documentation

How to empower your subscribers with upcoming order notifications

Dunning

Description

Proactively alert customers to payment issues, and automatically retry payments on a set schedule.

Business impact

Use automations to mitigate involuntary and unintentional churn.

Resources

Documentation

Prevent passive churn with automated Recharge dunning features

Klaviyo integration

Description

Leverage Recharge's advanced integration with Klaviyo to build targeted and personalized email marketing campaigns that recover, retain, and grow revenue.

Business impact

Reduce churn and provide a seamless subscription experience for customers.

Resources

Documentation

Improved Klaviyo integration enables customers to send more targeted messages

Magic links

Description

When a customer signs up for a subscription, send them a secure link that provides them access to the customer portal where they can manage their subscription.

Business impact

Make it easy for your customers to manage their subscriptions from the moment they sign up.

Resources

Documentation

New

Partial order fulfillment

Description

Remove any out-of-stock items from an order and attempt the order again based on pre-selected conditions, such as requiring the order to contain a minimum number of items, a certain subtotal, or specific product.

Business impact

Prevent unnecessarily missed shipments to mitigate active subscriber churn.

Resources

Documentation

Pause subscription

Description

Give your customers the option to pause their subscription for a set period of time rather than canceling, or pause a subscription on behalf of a customer, directly from the customer portal.

Business impact

Offering the option to pause rather than cancel can reduce subscriber churn by up to 10%.

Resources

Documentation

Reduce your cancellations by 10% with pause subscriptions

New

Passwordless login

Description

Allow customers to easily login to manage their orders using a 4-digit authentication code sent via SMS or email, rather than having to sign in to their account.

Business impact

Let customers make changes to their orders with greater ease and convenience, reducing churn for your business.

Resources

Documentation

Subscriptions Overview dashboard

Description

View key performance indicators for your customers' subscriptions and see how they're interacting with their orders.

Business impact

Gain deeper insights into areas to improve your customer churn.

Resources

Documentation

Increase lifetime value

Create lasting customer relationships that stand the test of timeCollapse all

Actions dashboard

Description

Identify trends in the actions customers take within their customer portal, with SMS, and through Quick Actions, as well as actions taken by an admin.

Business impact

Gain deeper insights into patterns in your your customers' behavior to inform your strategy.

Resources

Documentation

New

Flows

Description

Launch targeted, personalized, customer journeys based off of endless conditions.

Business impact

Quickly test and iterate on that tactics and programs that drive revenue to increase LTV.

Resources

Documentation

Collections

Description

Organize your subscription products into curated collections, which you can use to strategically market certain offerings to your customers.

Business impact

Improve the customer experience for your subscribers by making it easier for them to find products that meet their needs.

Resources

Documentation

Customer Overview dashboard

Description

View information about your active and churned customers, including your churn rate, number of all-time churned customers, average orders per customer, and more.

Business impact

Gain insights to help you implement winning marketing campaigns and increase customer LTV.

Resources

Documentation

Customer portal

Description

Provide a central hub for your customers to independently manage their orders with actions like skipping a delivery, swapping products, and more. Make no-code customizations and build a cohesive brand experience out-of-the-box wtih our newest theme, Affinity.

Business impact

Provide convenient subscription self-management for your customers that paves the way for long-lasting subscriber relationships.

Resources

Documentation

Creating valuable content for your subscribers: Optimizing the customer portal

Integrations

Description

Integrate seamlessly with Klaviyo, Loyalty Lion, Gorgias, and more to build out the ideal tech stack for your business.

Business impact

Leverage our powerful tech partners to grow your business in the ways that matter most to you.

Resources

Tech Partner Program

Top 9 ecommerce solution integrations for your subscription tech stack

Multiple payment methods

Description

Allow customers to store more than one payment type in the customer portal. Customers and store owners can add, edit, and choose a different payment method for subscriptions.

Business impact

Offer payment flexibility to create seamless shopping experiences that keep customers coming back.

Resources

Documentation

Quick Actions

Description

With Recharge's Klaviyo V2 integration, send URLs to customers that let them take specific actions on their subscriptions, like skipping a shipment or reactivating an order.

Business impact

Simplify the steps for your customers to interact with their subscriptions.

Resources

Documentation

RechargeSMS

Description

Use transactional SMS to empower your customers to manage their subscriptions with a quick text message—no logging in required.

Business impact

Increase LTV by up to 30% by creating subscription flexibility through SMS actions.

Resources

Documentation

Feature page

Simplify the subscriber experience with RechargeSMS

SKU swaps

Description

Seamlessly swap products or SKUs throughout the customer journey. This feature is available both out-of-the-box and via the Recharge API.

Business impact

Unlock new ways to manage, modify, and update your offerings and delight your customers.

Resources

Documentation

Subscription management

Description

Let your subscribers easily take actions like swapping products, skipping an order, changing the frequency and quantity of their order, and reactivating their subscriptions.

Business impact

Offer flexible subscription management options to reduce subscriber churn and increase LTV.

Resources

Documentation

Online subscription management software: A complete guide

Prepaid skips

Description

Empower your customers to skip orders within a prepaid subscription, or perform this action on their behalf.

Business impact

Encourage prepaid subscribers to renew with you, improving retention and locking in revenue.

Resources

Documentation

Popular subscription actions & trends in 2022

Set up for subscription success

Access all the tools & resources you need to get the most value out of recurring paymentsCollapse all

Account permissions

Description

As a store owners or administrator, control what your team members can access within the Recharge app. Edit permissions for existing accounts, add new accounts, and more.

Business impact

Make sure your team is set up for success with Recharge, allowing you to get the most value out of your subscriptions.

Resources

Documentation

New

Address management

Description

Proactively prevent the creation of duplicate addresses during the checkout process with the Address Reuse feature. Identify, merge, and delete duplicate addresses for a subscriber with the Address Merge feature.

Business impact

More easily manage and resolve duplicate addresses to reduce operational and shipping costs.

Resources

Documentation

New

Bulk manage subscriptions

Description

Manage subscriptions and charges in bulk on your own timeline using Recharge's in-app toolset for bulk management tools.

Business impact

Make changes to your subscribers' orders with maximum efficiency.

Resources

Documentation

Customer Support

Description

Access support from Recharge by chat, email, or video callback.

Business impact

Get comprehensive answers to questions about your store.

Resources

Contact Recharge Help

New

Delivery methods

Description

Seamlessly offer shipping, pickup, or local delivery to your customers without any workarounds or third-party apps.

Business impact

Provide shoppers with their preferred delivery methods to increase customer satisfaction.

Resources

Documentation

Developer Hub

Description

Access advanced developer guides and expert reference documentation.

Business impact

Tap into resources that allow you to customize subscriptions for your store.

Resources

Developer Hub

New

Enhanced charge history

Description

Detailed error information and actionable next steps when you encounter customer charge errors.

Business impact

Understand your customers and their charge stories at a granular level to conveniently self-diagnose customer charge errors to provide superior customer support 24/7.

Resources

Documentation

Export builder

Description

Create and download CSV files with customer, order, and subscription data.

Business impact

Access customer data for additional custom management and processing.

Resources

Documentation

Help Center

Description

Access comprehensive documentation on Recharge features and settings.

Business impact

Diagnose issues and optimize your store with advanced self-serve documentation.

Resources

Recharge Help

Industry Benchmark dashboard

Description

Access six key performance indicators for your business, plus insights into how your business compares to those in the same industry.

Business impact

See where you stand against others in your industry, and identify performance trends to optimize your business.

Resources

Documentation

Implementation Support

Description

Access expert support for technical implementation of the Recharge product.

Business impact

Gain both technical and consultative help to overcome possible risks and set your business up for growth.

Inventory management

Description

Configure your store settings to prevent stockouts and ensure accurate recordkeeping.

Business impact

Ensure there's always enough stock to fulfill customer orders and that you can properly prepare for any shortages.

Resources

Documentation

Merchant portal

Description

Access a central hub with all the tools you need to manage subscriptions.

Business impact

Quickly manage subscriptions on a desktop or mobile browser.

Resources

Documentation

How to use your new merchant portal to manage customer relationships

Merchant HQ

Description

Access the top resources, tools, and instructions to support your business at every stage of your journey.

Business impact

Grow your subscription business at any stage, whether you’re just getting started or scaling your subscriber base.

Resources

Merchant HQ

Migrations Support

Description

Transition your subscriptions over from an array of apps, ecommerce platforms, custom deployments, and other legacy platforms. Fully migrate to the Shopify checkout integration.

Business impact

Keep your business running smoothly and identify key growth opportunities with our team of experts as you transition to Recharge.

Resources

Migrate to Recharge

3 steps to a seamless migration

Order management

Description

Include detailed information about customer subscription activity at every touchpoint.

Business impact

Use data-driven insights to create sustainable growth and better reward new or existing customers.

Resources

Documentation

Revenue Overview dashboard

Description

See key insights into new sales and recurring revenue.

Business impact

Examine how your business is performing and keep track of the refunds you’re processing.

Resources

Documentation

Revenue Planning dashboard

Description

Forecast sales trends for your business and prevent charge errors before they occur.

Business impact

Use data insights to proactively plan your business actions.

Resources

Documentation

Scenario Planning dashboard

Description

Get projected product insights to predict the future success of products and make informed business decisions.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Accurately forecast product needs to scale and grow with confidence.

Resources

Documentation

Three winning ecommerce shipping tactics for Shopify & Recharge merchants

Shipping

Description

Configure subscription-specific shipping settings in Recharge that seamlessly integrate with Shopify shipping profiles and unlock rules-based shipping rates.

Business impact

Differentiate your subscription products with competitive shipping rates while preventing unexpected shipping costs for your customers.

Resources

Documentation

Storeowner notifications

Description

As a storeowner, get email notifications for different triggered events, like when a customer cancels an item or a previously errored charge has been processed.

Business impact

Stay informed and in the loop about key store events.

Resources

Documentation

Taxes

Description

Directly use Shopify's tax settings, leverage the native solution, or use certified third-party tax integrations in advanced tax scenarios.

Business impact

Choose from multiple options to support different tax scenarios.

Resources

Documentation

Unified Checkout

Description

Offer the native Shopify or BigCommerce checkout experience that supports subscriptions to give customers a more streamlined, seamless checkout experience.

Business impact

Improve your checkout conversions, decrease cart abandonment, boost acquisition, and consolidate data.

Resources

Documentation for Shopify merchants

Documentation for BigCommerce merchants

Webhooks

Description

Trigger actions based on specific activity with webhooks that have broad coverage of critical actions within the merchant and customer experience.

Business impact

Build automated flows to provide a seamless customer experience.

Resources

Documentation

Grow your business

Realize your true potential with expert solutions & partnersCollapse all

Agency Partners

Description

Access our network of best-in-class agencies with a range of expert solutions for your ecommerce store.

Business impact

Supercharge your business growth with custom solutions to fit your needs.

Resources

Agency directory

Announcing the Recharge Agency Partner Program

Availability & uptime

Description

The Recharge platform is designed with an emphasis on scalability, availability, and resilience to support business growth with publicly available status updates.

Business impact

Minimize downtime to ensure your subscriptions remains as consistent as possible, no matter what arises.

Resources

Recharge Trust Center

New

Javascript SDK

Description

Use pre-made functions and a fully-typed SDK to easily build custom, subscriber-facing experiences on any technology framework and without any servers.

This feature is available for the Recharge Pro and Custom plans.

Business impact

Streamline common development tasks to make it less expensive to build and drive maintenance costs toward zero.

Resources

Documentation

Announcing JavaScript SDK for storefront customizations

Managed Services

Description

Access an Account Management team dedicated to accelerating the growth of your ecommerce brand.

Business impact

Receive dedicated support and personalized assessments from our in-house experts to improve your subscription goals.

Resources

Recharge Managed Services

Robust & flexible API

Description

Use the RESTful API to build integrations and custom subscription management experiences that are specific to your needs.

Business impact

Fully customize your subscriptions and build complex integrations.

Resources

Documentation

Announcing JavaScript SDK for storefront customizations

Security, privacy & compliance

Description

Recharge's 24/7 security monitoring team provides publicly available reports and status updates.

Business impact

Keep your store and customer information safe with rigorous security activities.

Resources

Recharge Trust Center

Security best practices for ecommerce merchants

Get started today

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